Community Legal Aid & Affiliate
  • Springfield, MA, USA
  • Full Time


Community Legal Aid, a non-profit legal aid organization serving Western and Central Massachusetts, seeks a full-time receptionist who will provide support for the staff in its Springfield and Northampton offices. The receptionist will work with a team of individuals dedicated to providing free, high-quality legal services to low-income and elderly clients. Duties include answering telephone calls, greeting visitors, screening clients, data entry, filing, and other clerical tasks. The receptionist will also interpret and translate for Spanish-speaking clients. The receptionist will be based in CLA's Springfield office, but will regularly spend time in CLA's Northampton office as well.


Qualifications: The individual must be bilingual in English and Spanish. Fluency in Portuguese and/or Vietnamese a plus. Strong client service orientation. Ability to multi-task and work under pressure. Willingness and ability to travel to Springfield and Northampton on a weekly basis. Ideal candidate will have a demonstrated concern for and commitment to the goals of legal services and to helping low-income people, and have prior experience as a receptionist or secretary.

Community Legal Aid & Affiliate
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