Community Legal Aid & Affiliate
  • Worcester, MA, USA
  • Other

Community Legal Aid (CLA) is the non-profit legal services program providing free civil legal assistance to low-income residents of central and western Massachusetts. CLA has over 100 dedicated, talented staff working across multiple offices, and a budget of $12 million. Our core work includes effective client-centered advocacy and robust outreach to and partnerships with our client communities.

CLA seeks intake paralegals to assist tenants at risk of eviction and homelessness due to the impact of COVID-19. These positions are temporary and funded through December 31, 2021. Under the direction of CLA attorneys, the intake paralegals will interview prospective clients; assess client eligibility; gather client documents; record client information using CLA's computerized record-keeping system; attend and participate in scheduled unit meetings; and, when appropriate, provide advice or make referrals to other resources. The intake paralegals will participate in and help coordinate CLA's Housing Court Lawyer-for-the-Day program, which may be virtual or in-person. The intake paralegals will work out of one of CLA's five main offices in central and western Massachusetts (Springfield, Northampton, Pittsfield, Fitchburg, and Worcester).


  • Graduate of an accredited high school or its equivalent required. Paralegal studies/Certificate or Bachelor's degree preferred.
  • Must be fluent in English and Spanish.
  • Capacity to identify and analyze legal and other problems.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to be part of an interactive, supportive team with high expectations.
  • A demonstrated sensitivity to the needs and concerns of individuals from diverse backgrounds, and commitment to working with low-income communities.

Please submit resume and cover letter indicating which office(s) you prefer online or mail to Alicia Vaughan, Director of Human Resources, Community Legal Aid, 405 Main Street, Worcester, MA 01608. Cover letter must confirm that candidate is fluent in English and Spanish, and should also include office preference information. CLA is an Equal Opportunity Employer and strives to ensure that our staff members reflect the diversity of the communities we serve. CLA encourages applicants from a broad range of backgrounds and experiences.

Community Legal Aid & Affiliate
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