Community Legal Aid & Affiliate
  • Worcester, MA, USA
  • Full Time

Community Legal Aid (CLA) is the non-profit legal services program providing free civil legal assistance to low-income residents of central and western Massachusetts. CLA has over 140 dedicated, talented staff working across multiple offices, and a budget of $16 million. Our core work includes effective client-centered advocacy and robust outreach to and partnerships with our client communities.

CLA seeks a full-time receptionist who will provide support for the staff in its Worcester office. The receptionist will work with a team of individuals dedicated to providing free, high-quality legal services to low-income and elderly clients. Duties include answering telephone calls, greeting visitors, screening clients, data entry, filing, and other clerical tasks. The receptionist will also interpret and translate for Spanish-speaking clients.

Qualifications: The individual must be bilingual in English and Spanish. In addition, proficiency in Portuguese or Vietnamese a plus. Strong client service orientation and ability to multi-task and work under pressure required. Ideal candidate will have a demonstrated concern for and commitment to the goals of legal services and to helping low-income people, and have prior experience as a receptionist or secretary in a nonprofit setting.

Please submit cover letter and resumes online or mail to Alicia Vaughan, Human Resources Director, Community Legal Aid, 405 Main Street, Worcester, Massachusetts 01608. CLA is an Equal Opportunity Employer and strives to ensure that our staff members reflect the diversity of the communities we serve. CLA encourages applicants from a broad range of backgrounds and experiences.

Community Legal Aid & Affiliate
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